Tenant support

Report a maintenance issue

Early, specific reporting helps the team assess and coordinate the right response.

What makes a useful maintenance report.

Back to service overview

Describe the issue

Explain what happened, where it is located, when it began and whether the issue is changing.

Add useful evidence

Clear photographs and access information can help assessment and contractor planning.

Immediate danger

For an immediate threat to people or property, contact emergency services first, then notify Gramax.

Maintenance request

Send the details to the Gramax team.